Programs that use Java or the Internet such iTunes and other media managers, file sharing agents like Bittorent, and instant messenger applications have a higher risk of causing the LockDown Browser to lock up. It is best to close every program on your computer before starting the LockDown Browser. If the LockDown Browser stops responding before you start an exam or if you see a blank page that fills the computer screen, this could be due to security windows that have popped up behind the LockDown browser.
If you have not started the exam, close the browser and address the security pop-up windows. You should be able to reopen the browser without issue. However, if you have started the exam, the only known workaround is to restart your computer and address the pop-up windows before beginning the exam. Currently, the only way to resolve this issue is to do a hard shutdown i. If you are missing your Start Menu , Task Bar or are unable to access the Task Manager after doing a hard reboot, you can restore these applications by restarting the LockDown Browser and exiting the software properly.
Depending on your system, this could take several minutes and will cause you to lose time on the exam. In most cases, as long as the time has not expired, it should let you back into the exam. As soon as you have completed the exam, immediately e-mail your instructor to let them know what happened. Occasionally, Respondus will release a new version of the LockDown Browser.
When a new version of LockDown Browser becomes available, the system will prompt you to update your installation of the software. Macintosh users should be aware that Apple supplies their own version of Java for all operating systems prior to OS X For Macintosh operating systems prior to Lion, use the Software Update feature available through the Apple menu to check for Java updates.
University Ave. Visit Campus. Download Viewbook. Give to UW. For example, some security software will change the file extension for. EXE files. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems: 1. Directly log into the Windows computer as a local administrator with full rights.
Do not use "Switch User" or a "Remote Desktop" access. Temporarily relax all security software. I created links for "View" "Download" and "Print" for each. I am self-taught and an amatuer. How can I make the "View" link open ResumeWord. Without some help, the browser won't assume that a user has Microsoft Word installed on their computer. That is why you only get the option to save it, rather than it opening.
The PDF, however, is something that can be viewed in-browser, and the browser can check if the right files are installed to make this happen. So if they are, the browser goes ahead and opens the file. As for forcing the browser to open a word file, see this SO question.
It may not be possible, in your case, as the solution involves sending different server-side headers. Stack Overflow for Teams — Collaborate and share knowledge with a private group. Create a free Team What is Teams? Collectives on Stack Overflow. Learn more. View or Open in Browser vs. Download Ask Question. Asked 9 years, 3 months ago.
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